Frequently asked questions
What types of Prettywoodcraft products do you offer?
Prettywoodcraft specializes in a diverse range of handcrafted wooden products, including stunning wood art pieces, bespoke furniture, and custom-made wooden presents. Our artisan-crafted items are made from high-quality materials like Olive Wood, Walnut, and Pine, perfect for enhancing your home décor or finding unique gifts.
Can I request custom designs or personalized Prettywoodcraft items?
Yes! At Prettywoodcraft, we offer bespoke carpentry services to create personalized items tailored to your preferences. You can request custom dimensions, engravings, or specific wood types, including beautiful Olive Wood creations. Let us help you bring your unique vision to life!
What kind of wood do you use in your products?
We primarily use Olive Wood, Walnut, and Pine for our handcrafted products. The choice of wood varies depending on the specific item and your customization preferences. Our wood is responsibly sourced, ensuring both quality and sustainability in every piece.
How long does it take to process and ship orders?
Standard orders at Prettywoodcraft typically ship within 3-5 business days. For custom and bespoke wood art pieces, processing times may vary based on the complexity of the design. We aim to provide a smooth and timely delivery while maintaining the highest craftsmanship standards.
Do you offer international shipping for your wooden products?
Yes, we proudly offer international shipping for all our handcrafted wood art and custom presents. Shipping fees and delivery times will depend on your location, and you’ll receive detailed shipping information during the checkout process.
What is your return policy for Prettywoodcraft products?
If you are not completely satisfied with your purchase, you can return it within 30 days. However, please note that custom or bespoke wooden items are non-refundable unless they have a defect or error.
How should I care for my Prettywoodcraft products?
To keep your handcrafted wooden art and custom décor in optimal condition, we recommend regular dusting and applying a wood-safe oil or conditioner as needed. Avoid exposing your items to excessive moisture or direct sunlight for long-lasting beauty.
Can I collect my order directly from your workshop/gallery?
Yes! You can collect your order directly from our workshop/gallery. You have the option to order online for pickup or visit us to pay with cash or card. Our premises feature a large loading and unloading area with free parking for your convenience.
Are your products eco-friendly and sustainable?
Absolutely! Sustainability is a priority at Prettywoodcraft. We use responsibly sourced wood, such as Olive Wood, and eco-friendly finishes, ensuring our handcrafted products are both beautiful and environmentally conscious.
Can I track my order once it’s been shipped?
Yes, all orders come with a tracking number so you can monitor the delivery of your handcrafted wood art or bespoke presents from our workshop to your home, ensuring peace of mind.