This Privacy Policy describes how Prettywoodcraft (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from prettywoodcraft.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions and other information used for account security purposes.

• Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). This may include device information, browser information, network connection details, IP address, and other interaction data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers such as payment processors, who collect payment information to process your orders.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services: We use your personal information to process payments, fulfill orders, manage accounts, arrange shipping, and handle returns and exchanges.

Marketing and Advertising: We may use your personal information to send marketing communications and display advertisements. If you are an EEA resident, the legal basis is our legitimate interest under Art. 6 (1) (f) GDPR.

Security and Fraud Prevention: We use personal information to detect and prevent fraudulent or malicious activity.

Communicating with You and Service Improvement: We use personal information to provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site and Services. For more information about WooCommerce-related cookies.

How We Disclose Personal Information

We may disclose your personal information to vendors, marketing partners, affiliates, or in connection with legal obligations or business transactions, in accordance with this Privacy Policy.

We do not use or disclose sensitive personal information without your consent.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

We use reasonable safeguards to protect personal information. Retention depends on legal, contractual, and operational requirements.

Your Rights

Depending on your location, you may have rights including access, deletion, correction, portability, opt-out, restriction of processing, and withdrawal of consent.

We will not discriminate against you for exercising your rights.

Complaints

If you have complaints about how we process your personal information, please contact us. EEA residents may also lodge complaints with their local data protection authority.

International Users

We may transfer personal information outside your country. Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please contact us at:

Email: hi@prettywoodcraft.com
Address: Poligono industrial, calle del bajel, parcela 53, Nave 2, El Zabal, La Línea, CA, 11300, ES

For the purposes of applicable data protection laws, Prettywoodcraft is the data controller of your personal information.